WSQ Employability Skills (Operations Level)

WSQ Employability Skills (Operations Level)

WSQ Employability Skills (Operations Level)

The Employability Skills – Operations level training modules may be taken individually by workers to address specific gaps in current skills, or as a complete programme cumulating to a Career Readiness Certificate (CRC). It comprises 7 competency units across the Employability Skills Framework Level 1. It entails different methodologies and concepts used in various industries such as “Root Cause Analysis”, problem-solving skills, effective communication techniques and more.

  • Use appropriate communication techniques that consider social and cultural differences to clarify and respond to information received
  • Define the conflict and highlight points of differences /contention objectively, taking into consideration social and cultural differences of parties involved
  • Negotiate for mutually acceptable solutions by all parties using effective communication and negotiation skills
COURSE FEE

$ 428.00
(per module)

(inclusive of 7% GST - $ 28.00)
  • Identify and set individual and team goals
  • Identify personal strengths and weaknesses, list the strategies to overcome weaknesses and describe how personal strengths can contribute towards the achievement of team goals
  • Recognise symptoms of and deal with stress to maintain work effectiveness
COURSE FEE

$ 428.00
(per module)

(inclusive of 7% GST - $ 28.00)
  • Access available sources of information to identify global trends and interpret information that impact one’s employability and job role
  • Transfer skills and knowledge acquired from training and development to the workplace and measure performance improvement as a result of training and development
  • Demonstrate the ability to learn from and coach others a given set of skills from one job situation to another
COURSE FEE

$ 428.00
(per module)

(inclusive of 7% GST - $ 28.00)
  • Use creative and logical thinking to generate and select ideas to solve problem
  • Develop an action plan to implement the chosen solutions
  • Evaluate the effectiveness of the implemented solutions and action plan and initiate corrective actions where necessary
COURSE FEE

$ 428.00
(per module)

(inclusive of 7% GST - $ 28.00)
  • Able to demonstrate innovation and initiative to initiate and sustain continuous improvement at the workplace while identifying, evaluating and managing risks associated with innovating and taking initiative at an individual level.
COURSE FEE

$ 428.00
(per module)

(inclusive of 7% GST - $ 28.00)
  • Apply effective communication techniques to maintain open communication
  • Resolve issues and concerns provide support to team members to achieve individual and team goals while taking into consideration diversity issues
COURSE FEE

$ 321.00
(per module)

(inclusive of 7% GST - $ 21.00)
  • List personal competencies acquired through learning and experience
  • State sources of and interpret information on potential employment opportunities
  • Demonstrate basic social etiquette skills and personal hygiene during job interview
COURSE FEE

$ 267.50
(per module)

(inclusive of 7% GST - $ 17.50)
Gossip TownYajab
Gossip Town