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Leadership Skills (Supervisory)

Leadership Skills (Supervisory)

Leadership Skills aim to groom Service Leaders with the skills and competencies to operationalise and implement service excellence for their organisations. With a primary focus on developing leadership skills, individuals will also be introduced to job re-design, customer analytics as well as fostering service innovation amongst their team.

  • Adapt your communication style to suit your work context
  • Gather necessary information for decision making and explain the process to your team members
  • Work with your team to develop and assess options that will lead to successful outcomes
  • Review your own performance to identify strengths and limitations of your professional competence and management practices
COURSE FEE

$ 640.00
(per module)

(inclusive of 7% GST - $ 41.87)
  • Conduct team planning activities
  • Demonstrate organizational values
  • Build support and commitment within team
COURSE FEE

$ 640.00
(per module)

(inclusive of 7% GST - $ 41.87)
  • Review your team and organisational business plans to identify new and emerging skill requirements
  • Identify learning and development opportunities that support the development of team members’ skills
  • Encourage and support your team members to develop and share their skills and experiences to enhance team effectiveness
  • Provide opportunities for your team members to take on added responsibilities and learn in the workplace
COURSE FEE

$ 640.00
(per module)

(inclusive of 7% GST - $ 41.87)
  • Establish working relationships with network members to improve knowledge sharing and networking opportunities
  • Pursue collaborative opportunities that will support mutually beneficial outcomes
  • Facilitate information exchange among network and team members to support organisational and team priorities
  • Establish team processes to encourage collaboration and shared responsibility for decisions and actions
COURSE FEE

$ 640.00
(per module)

(inclusive of 7% GST - $ 41.87)
  • Allocate tasks and resources to team members considering each individual’s skills, knowledge and experiences
  • Negotiate and document the deliverables and performance expectations of each team member
  • Identify learning and development programmes that may support performance
  • Manage and lead team performance to generate results
  • Monitor and assess emerging risks that may impact on your team performance
COURSE FEE

$ 640.00
(per module)

(inclusive of 7% GST - $ 41.87)
  • Participate in the development of a learning organisation that supports the development of individuals within the team and work environment
  • Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and better use of technology
  • Support enterprising behaviour and risk taking within the team
  • Prepare and communicate a plan for implementation of change and reinforce intended outcomes and benefits
COURSE FEE

$ 640.00
(per module)

(inclusive of 7% GST - $ 41.87)
Gossip TownYajab
Gossip Town