Service is the key to success in every organisation, and the key to your career success is your ability to manage and deliver quality service. Service Management focuses on fulfilling the needs and expectations of customers. Managers must possess relevant knowledge such as business & financial management abilities, human development & relationship skills, and communication & information technology knowledge to excel in their careers.
Arm yourself with our Diploma in Service Management to advance your career in any industry. This programme will prepare graduates to work with emerging profit and non-profit service sector companies, organisations and agencies. Upon completion of all the modules, graduates will be fully-certified to effectively and efficiently manage the design, development and delivery of services.