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LEADERSHIP & PEOPLE MANAGEMENT
SERVICE EXCELLENCE COMPETENCY FRAMEWORK
IT & Computer Skills (WSQ Course)
Equip yourself with essential concepts and skills relating to the use of tablets to browse and search the web, work images and video, manage applications and store data securely.
ICDL Managing Online Information
ICDL Secure Use Of I.T
The WSQ Certificate in Service Excellence aims to groom Service Professionals with the skills and competencies to engage customers for service excellence.
The WSQ Service Leadership Framework aims to groom Service Leaders with the skills and competencies to operationalise and implement service excellence for their organisations.
For those who do not possess “N” or “O” Levels qualification and are working/will work at a place that requires writing and numeracy skills, fret not!
WSQ Employability Skills (Operations Level)
Personal Advancement Programme
SKILLSFUTURE FOR DIGITAL WORKPLACE
GEAR UP FOR FOOD HYGIENE
NATIONAL SILVER ACADEMY
KNOWLEDGE MANAGEMENT WORKSHOP
ORGANISATIONAL KNOWLEDGE SHARING (OKS)
INDUSTRY 4.0 CERTIFICATIONS
What are digital tools?
What are the procedures and policies of Food Safety and Hygiene in Singapore?
Participants will understand the features of a tablet and its uses. Be able to carry out common operations, apply settings and secure a tablet.
Participants will be introduced to the 2 most popular social networking sites in Singapore – Facebook and YouTube.
Participants will learn how they can use mobile apps to help them save time and money. Participants will also be educated on apps that enable them to lead a more healthy life.
Knowledge Management is designed for professionals to develop & deploy systematic management of information within databases, documents, policies and procedures. It is used in organizations to promote knowledge as a strategic organizational asset & a key enabler in learning development.
The two-day programme enables professionals and managers to keep up-to-date with the latest trends and practices through structured and peer learning.
Are you a Knowledge Champions or Change Agents of Public and Private Organisations?
Are you equipped with knowledge and skills in Industry 4.0 technologies?